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Support Hub

We're happy to help with all your general, personal, and business banking needs. Please choose a topic below:

 

 


Quick Links

What is my routing number?  
First Fed’s routing number is 325170848. 

How can I unlock my online banking account?  
You can reset your password to unlock your account. 

Where is the closest First Fed ATM to me?  
Visit MoneyPass This link will trigger a popup message. to look up your nearest in-network ATM by zip code or location services.

Where is the login for business online banking?  
Click the "Login" button then click on Go to Business Login. 

Where can I download the business banking mobile app?  
Android and iPhone app links are on the business banking mobile app webpage.

Where can I manage my credit card?  
For legacy credit card holders, please visit Consumer Credit Cards or Business Credit Cards to log in to your account.

What do I need to know about my debit card?  
Please visit Consumer Debit Cards or Business Debit Cards for answers to frequently asked questions.

 

General First Fed FAQs

Where are you located?  
Our First Fed team is located across the United States. Our branches and business centers are located in Western Washington.

What are the upcoming bank holidays?  
First Fed follows the Federal Reserve schedule for observed holidays. View our planned bank holiday closures.

How does First Fed support communities?  
Our community commitment includes donations, sponsorships, and paid volunteer time for our team members.

What is First Fed's commitment to the environment?  
We are dedicated to ensuring the long-term sustainability of our region. The Sustainable Accounting Standards Board (SASB) report shares details on environmental, social, and governance (ESG) initiatives, actions, and results. Click to download our SASB 2021 Fact Sheet (PDF) This link will trigger a popup message..