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Scam Alert (7/20): Social engineering scammers are attempting to exploit the CrowdStrike/Microsoft outage. Friendly reminder to be vigilant and cautious when dealing with unexpected emails, phone calls, or messages related to this issue. Keep your username and password private. Our First Fed team will NEVER ask for them.
Ways to Reach Us
Live Chat: Monday - Friday 8am - 6pm, and Saturday 9am-1pm. You may access a local representative by clicking here:
Live Chat
Phone Support:
- Customer Service: Ask can be reached at 800-800-1577
- Monday - Friday from 8am - 6pm PST
- Saturday 9am - 1pm PST
- Touch Tone Teller: Automated account information available 24 hours a day at 877-322-0464
- Card Missing: After hours, report a lost or stolen VISA® Check Card by calling 800-554-8969
Email: [email protected]
When emailing, please avoid sharing account information, personal identification information, or other sensitive details. As a safe alternative, please use our live chat service above.
Mailing Address: PO Box 351, Port Angeles, WA 98362
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Meet Our Customer Service Team!
Call us at 800-800-1577
- Mon - Fri: 8am to 6pm PT
- Sat: 9am to 1pm PT