Stop Mailers and Spam Calls
Did First Fed sell my data? After I applied for a mortgage, I got a lot of spam calls and junk mail.
No. First Fed does not sell customer data.
Then why am I getting spam calls and mailers?
Credit bureaus do sell data which includes details like your mortgage close date and amount.
When applying for any loan, the applicant’s credit score and credit report is requested from the major credit bureaus. Those credit bureaus can then sell that applicant’s information to other lenders, who then can reach out with unsolicited phone calls, texts, and junk mail. These solicitations, called “trigger leads,” are legal.
Can I stop mailers and spam calls?
Not entirely, but you can greatly reduce the number of spam calls and junk mail you receive via the options below.
How to stop mailers:
1. Opt out of Credit Card and Insurance Offers:
If you don't want to get prescreened offers of credit and insurance in the mail, you have two choices for opting out of those offers:
- Opt out for five years: Fill out the form online by clicking the button at the bottom of their webpage or call 888-567-8688. You can complete this form electronically.
- Opt out permanently:: Fill out the form online by clicking the button at the bottom of their webpage or call 888-567-8688 to start the process. To complete the request, you will need to print, sign, and mail in the Permanent Opt-Out Election Form provided after you start the process.
OptOutPrescreen.com is a centralized service provided by the credit bureaus Equifax, Experian, Innovis, and TransUnion.
2. Remove your name from mailing lists:
To reduce the amount of junk mail you receive you can register for the mail suppression service called DMAchoice. This is provided by the Association of National Advertisers (ANA) and is independent of the United States Postal Service.
There are two ways to register to remove your name, and both methods include a small processing fee:
This service will not eliminate all promotional mail. You may still receive promotional mail from companies or organizations where you have an existing business relationship. You may also receive mail from local retailers, restaurants, and political organizations. However, you should see a major reduction in the overall number of promotional offers received.
Learn more about DMAchoice.
How to stop spam calls:
Sign up for the Do Not Call Registry
To reduce unsolicited phone calls, be sure you're signed up for the National Do Not Call Registry at donotcall.gov.
It takes 24 hours to be added to the list and as long as a month to be removed from calling lists. Be aware that even after you register, other types of organizations may still call you, such as charities, political groups, debt collectors and surveys. Businesses you have established a relationship with are also allowed to call you.
Have questions? Our Customer Service team is happy to help! Connect with us by Live Chat or call 800-800-1577.