SECURITY AND FRAUD AWARENESS

Protect your money and personal info.

Unknown Caller
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Fraud and scams are constantly evolving, but one thing remains the same: scammers try to get you to act before you have time to think. Whether a request comes by phone, email, text message, social media, or mail, taking a moment to pause can help protect you from becoming a victim.

Explore these articles and resources to learn how to recognize common scams, protect your information, and bank more safely.

 

Stop Sign

Stop

If you receive an unexpected request for information, money, passwords, account details, or transfers, stop communication before taking action. Do not click links, reply to messages, share information, send money, or approve transactions until you have verified the request.

Verify

Contact the person or organization using trusted contact information you find independently. Never rely on phone numbers, links, or contact information provided in a suspicious message.

If something feels urgent, secretive, or too good to be true, take a step back and verify before taking action.


Featured Security Articles

Concerned Woman

Social Engineering Scams

Many scams rely on manipulating emotions rather than tech. Learn how fraudsters use urgency, fear, trust, and impersonation to convince people to share private information.

Read Full Article >

Phone Scam

10 Ways to Spot Phishing Scams

Phishing emails, texts, and fake websites are designed to steal your information. Learn ten warning signs that can help you recognize phishing attempts before they become a problem.

Read Full Article >

Woman Looking at Phone

How to Stop Spam Calls and Mailers

Unwanted calls, texts, emails, and mail can be used to target potential victims. Learn practical steps to reduce spam communications and better protect your personal info.

Read Full Article >

 

More Security Resources

Looking for additional fraud prevention tips? Explore more resources on protecting your accounts, recognizing scams, and staying informed about emerging fraud trends.

Have Questions or Need Help?

If you are concerned about a suspicious call, text, email, or request involving your First Fed accounts, feel free to contact us directly. If you shared personal information, provided account details, sent money, or initiated a transaction in response to a suspicious request, please contact us immediately.
We’re here to help you verify requests, report fraud concerns, and keep your accounts secure.

Contact Us