Interactive Teller Machine (ITM)

What is an ITM? 

An ITM is an "Interactive Teller Machine". Through our ITM technology, you can be assisted by a live teller virtually, often with extended hours.  

Through this live, two-way video interaction, our customer service team members can assist with: 

  • Withdrawals
  • Check Cashing 
  • Deposits & Transfers 
  • Loan Payments 
  • Inquiries and more! 

For latest ITM hours, please visit our Locations page. 

First Fed ITM in Ferndale

Need basic ATM services?  

Withdrawals made at a First Fed ATM and any of over 37,000 MoneyPass ATMs nationwide are all surcharge-free. Any ATM not owned or operated by First Fed or within the MoneyPass network will incur a $2.50 fee for each withdrawal.   

To find ATMs near you, use our Mobile Banking app or visit:  MoneyPass ATM Locator 


Still have questions? Connect with our Customer Service team.