All First Federal Verification of Deposit and Quality Control Audits-Re-Verification requests are available via the web-based solution Billing Solutions, Inc. or BankVoD.

Account Information re: First Federal Customers

Effective November 1, 2018

Verification of Deposit Requestor Information Contact Fee
Verification of Deposit Requests $25.00
Quality Control Audit/Re-Verification $25.00
Housing Assistance, Government Agencies & Specific Date Inquiries 360.457.0485 Free
Medical or Public Assistance Agencies & Specific Date Inquiries 360.457.0485 Free

When submitting your request, please include the following:

  • Requesting company's name and complete mailing address,
  • Requestor's name and telephone number,
  • First Federal customer's name and address (for whom the information is requested),
  • First Federal account number and customer’s Social Security Number or Federal Tax ID number,
  • Borrower's authorization must list the company requesting the verification, or provide listing of relationship of authorized parties to request information,
  • First Federal customer's signature (s), we cannot process requests without proper authorization by our customer to submit your completed request form.

Sign onto your account to submit your completed request form.

Don’t have a account? Enroll Now.

Please allow 24-60 hours for processing time. Turn-around time may vary due to changes in request volume.

Contact Us

First Federal Customer Contact Center by email at or by phone at 360.417.3204 or 800.800.1577. If you have any questions about BankVOD, please email our vendor, Billing Solutions Inc. at you will be asked to include your name and contact number

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Saturday: 9am - 1pm


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Saturday: 9am - 1pm

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