All First Federal Verification of Deposit and Quality Control Audits-Re-Verification requests are available via the web-based solution Billing Solutions, Inc. or BankVoD.
Account Information re: First Federal Customers
Effective November 1, 2018
|Verification of Deposit Requestor Information||Contact||Fee|
|Verification of Deposit Requests||Bankvod.com||$25.00|
|Quality Control Audit/Re-Verification||Bankvod.com||$25.00|
|Housing Assistance, Government Agencies & Specific Date Inquiries||360.457.0485||Free|
|Medical or Public Assistance Agencies & Specific Date Inquiries||360.457.0485||Free|
When submitting your request, please include the following:
- Requesting company's name and complete mailing address,
- Requestor's name and telephone number,
- First Federal customer's name and address (for whom the information is requested),
- First Federal account number and customer’s Social Security Number or Federal Tax ID number,
- Borrower's authorization must list the company requesting the verification, or provide listing of relationship of authorized parties to request information,
- First Federal customer's signature (s), we cannot process requests without proper authorization by our customer to submit your completed request form.
Sign onto your bankvod.com account to submit your completed request form.
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Please allow 24-60 hours for processing time. Turn-around time may vary due to changes in request volume.
First Federal Customer Contact Center by email at firstname.lastname@example.org or by phone at 360.417.3204 or 800.800.1577. If you have any questions about BankVOD, please email our vendor, Billing Solutions Inc. at email@example.com you will be asked to include your name and contact number